From Crisis to Care: Fast and Expert Emergency Response at Desun Hospital

May 26, 2026 Medical Emergency: Medical emergency can strike any moment. Be it sudden chest pain, heart attack, intense pain, brain stroke, coma, burns, accident. Emergencies cannot be predicted and the suddenness creates a panic situation and rush for immediate medical care. Emergencies can strike at office, home, while on road, travel anywhere.

Urgent Medical Care: During emergency it is very important to get immediate medical care and where the diagnosis will start earliest under specialist doctors and medical teams and all required medical tests and medical facilities are one roof.

In some cases, patients get admitted in near by small medical facilities and shift to proper medical facilities for better treatment and complete medical care facilities within a day or few days.

Big Hospital: Desun Hospital, Kolkata is JCI and NABH accredited hospital with large, dedicated emergency facility, where most of the emergency infrastructure is all under one roof and same floor to speed up the medical diagnosis and treatment.

Direct Emergency Helpline: +91-9051715171

During an emergency time is very important and faster the diagnosis and treatment start is better due to the concept of golden hours.

Desun hospital has many medical emergency success stories and many lives saved with faster diagnosis and treatment in case of heart attack, burns, brain stroke, coma, accidents and urgent surgeries.

Phone Number 24X7: Desun hospital has dedicated emergency phone number 9051715171 and it is open 24 hours 365 days and even at midnight as soon as phone call arrives, the patient gets connected with emergency department and the process of information to admission starts.

Ambulance Assistance: The 24 hours ambulance assistance for patients who want to get admitted to Desun Hospital is active 24 hours 365 days and just a phone call and as the patient family or patient shares the location, Desun Hospital sends the available ambulance from the nearest location of the patient to save time. 24/7 Ambulance Service is available across Kolkata, surrounding districts, and West Bengal, even at midnight.

Air Ambulance & Emergency Transfer Support: For critically ill patients, accident victims, burn cases, stroke, heart attack, coma, and other medical emergencies from distant or poorly connected areas, timely treatment is crucial. Desun Hospital is the first hospital in India with a rooftop helipad facility, enabling direct air-ambulance landing at the hospital and reducing valuable transfer time during emergencies.

Quick Response Team: The agile quick response emergency team is well coordinated with the process, and they are ready to receive the patient as per information available for faster diagnosis and treatment. Desun Hospital quick response medical emergency team includes specialist doctors, medical staff and officials who help to speed up the entire process with efficiency from patient admission to start of treatment.

Desun Hospital in Kolkata provides 24/7 comprehensive emergency, critical care, and trauma services. Their emergency facilities include a fully equipped trauma care unit, critical care ICU with dedicated ventilator support for each ICU bed, dedicated chest pain and stroke teams, an advanced burns unit, and a rooftop helipad for air ambulance transfers.

Key Emergency Facilities & Services

• Specialist Availability: A full team of specialist doctors, intensivists, and medical staff are available around the clock.
• Diagnostics: 24/7 operational in-house diagnostics, including MRI, 192-slice Cardiac CT, pathology services, and a NABL-accredited laboratory.
• Intervention: Cath-Labs and Operation Theatres (OTs) are ready for immediate procedures or surgeries at any time. Primary angioplasty is of great help for patients admitted with chest pain or heart attack with blocked cardiac arteries.

Desun Hospital provides specialized emergency workflows for burns, accidents, acute trauma, and brain strokes, focusing on immediate stabilization and utilizing the critical "Golden Hour".

A unique policy at Desun Hospital is fast admission during emergencies like strokes, burns, and major accidents, heart attack, brain stroke, coma , intense pain ensuring treatment starts immediately without administrative delays.

Chest Pain & Cardiac Emergency

Chest pain even at midnight , just with one phone call to the Desun emergency phone number the process starts from initial information to patient visiting the hospital. Ambulance assistance, patient admission and diagnosis and treatment all are well coordinated as per requirement. 192 Slice Cardiac CT is very efficient to quickly diagnose chest pain and cardiac problems and the Cath-Lab for Angiogram, Primary Angioplasty and Angioplasty is open even at midnight for emergency procedures and surgeries.

Burn Care Facilities

Desun houses one of the few dedicated, tertiary-level burn units in private healthcare in Eastern India.

• Infrastructure: A specialized 16-bed Burn Unit & ICU equipped with specialized infection control protocols and temperature/air-conditioned systems tailored for burn wounds.
• Medical Team: Staffed by a quick-action burn emergency team, plastic & reconstructive surgeons, and advanced wound-care specialists for skin grafting.
• Holistic Support: Includes dedicated psychiatric and psychological support to help patients cope with trauma.

Accident & Trauma Care

The Department of Emergency Medicine and Trauma Care is designed to handle multi-system trauma, severe fractures, and accidental injuries.

• Triage & Stabilization: A structured triage system prioritizes patients based on injury severity to deliver life-saving interventions instantly.
• Surgical Readiness: Highly sterile operation theatres (Steel OTs) and orthopaedic/general surgeons are available 24/7 for immediate emergency surgeries.
• ICU Support: A massive critical care setup featuring over 100 ICU beds, with the distinction of providing one dedicated ventilator for every single ICU bed.

Brain Stroke Management

For acute ischemic or haemorrhagic strokes, Desun operates under strict protocols to minimize permanent brain damage and paralysis.

• Stroke Team: Round-the-clock availability of neurologists, neurosurgeons, and interventional radiologists.
• Rapid Diagnostics: 24/7 access to high-speed CT scans and MRI to differentiate the type of stroke within minutes of arrival.
• Thrombolysis: Facilities for immediate clot-busting drug delivery (thrombolysis) or neuro-interventions during the hyper-acute window.

During a medical emergency, you can contact the 24/7 Emergency Helpline directly at +91-9051715171