FAQ

For admission to the hospital what is the procedure I have to follow?

The admission procedure is very simple and less time taking. Regarding an advised admission you need to carry the doctor's prescription at the time of admission. All the admissions are done through the Emergency Room. So you first need to go to the Emergency Room straight and after an initial examination by our Emergency Medical Experts the patient's relative have to fill up the "Consent Form" for admission, while the patient is being taken care of by the medical experts.

What are the bed charges?

At DESUN the room rents are affordable. The bed charges are as follows :

NOTE:

• Our charges are subject to revision, hence the rate charged in our bill, should be considered as the existing rate.
• If a patient is transferred from upper bed to lower bed before 12 noon, he/she will be charged as per lower bed charges and when transferred from lower to upper bed, he/she will be charged as per upper bed charges, irrespective of the time of transfer.
• Rates are subject to change as per management decision.
• DESUN HOSPITAL is a unit of “P N MEMORIAL NEUROCENTRE & RESEARCH INSTITUTE LIMLTED”,

What are the visiting hours?

The visiting hours for meeting your patient are as follows*:

MORNING

EVENING

I don't have a Visitor's pass can I see my patient?

No visitors are allowed to see their patient without a Visitor's pass. Visiting pass for ICU is issued from the MAY I HELP YOU DESK. And the visiting pass for the General bed category are issued from the ADMISSION COUNTER.

I want to know about my patient's status, when should I come *?

We only provide briefing for ICU/ITU patients. The timings are:

In the MORNING- 12.30 pm – 1.30 pm

In the EVENING- 4pm-6pm

How many visitors are allowed at a time*?

Only 1 visitor for ICU/ITU and 2 visitors in case of General wards are allowed at a time.

If my father has heart attack in the midnight, will I get treatment for my father at that time?

DESUN's EMERGENCY care is open 24 hours and 365 days. Once the patient is admitted he is taken under treatment immediately and the specialist doctor will take the charge and attend the patient at once be it 2pm in the midnight.