Emergency Number : 90 5171 5171 / 8334031345

DESUN
Siliguri

 

Desun
Emergency

 
 

Today’s Health Tips
24 September, 2017

 

DESUN
Corporate

FAQ

 

In case of emergencies if I don't have money for the deposit then what will I do?

Keeping in mind the urgency and humanitarian aspect incase of emergencies like accidents, Burns, Coma, Brain Strokes, Cerebral Attack, Chest Pain or Heart Attack DESUN makes sure that admission is done immediately and the patient is taken under observation without any initial deposit money. For us Patient's life is the priority.

 

For admission to the hospital what is the procedure I have to follow?

The admission procedure is very simple and less time taking. Regarding an advised admission you need to carry the doctor's prescription at the time of admission. All the admissions are done through the Emergency Room. So you first need to go to the Emergency Room straight and after an initial examination by our Emergency Medical Experts the patient's relative have to fill up the "Consent Form" for admission, while the patient is being taken care of by the medical experts.

 

What are the bed charges?

At DESUN the room rents are affordable. The bed charges are as follows :

With the effect from 4th August, 2016

Sl.No.
Bed TYPE
CHARGES*
1
ICU
6,190
2
HDU
2,140
3
General Bed
1,150
4
Executive Ward
2,230
5
Double Bed
3,585
6
Single Bed
5,475
7
Suite
8,800
8
ICU (Isolation)
8,200
9
HDU ( Isolation)
4,980
10
ICU (Level 1)
4,420
11
General Ward
1,780
12
Double Room
3,940
13
Single Room
5,770
14
Burns Unit
8,200

*12.5% Service Charges Extra 

 

What are the visiting hours?

The visiting hours for meeting your patient are as follows:

MORNING
Bed Category
Time
General ward/Executive Ward/Single Rooms/Suite
10.30 am- 11.30 am
ICU/ITU
No visiting hours
EVENING
Bed Category
Time
General ward/Executive Ward/Single Rooms/Suite
5pm- 7pm
ICU/ITU
5.30 pm- 6.30 pm
 

I don't have a Visitor's pass can I see my patient?

No visitors are allowed to see their patient without a Visitor's pass. Visiting pass for ICU is issued from the MAY I HELP YOU DESK. And the visiting pass for the General bed category are issued from the ADMISSION COUNTER.

 

I want to know about my patient's status, when should I come?

We only provide briefing for ICU/ITU patients. The timings are:

In the MORNING- 12.30 pm – 1.30 pm

In the EVENING- 4pm-6pm

 

How many visitors are allowed at a time?

Only 1 visitor for ICU/ITU and 2 visitors in case of General wards are allowed at a time.

 

If my father has heart attack in the midnight, will I get treatment for my father at that time?

DESUN's EMERGENCY care is open 24 hours and 365 days. Once the patient is admitted he is taken under treatment immediately and the specialist doctor will take the charge and attend the patient at once be it 2pm in the midnight.

 

I want to consult a doctor, what are the OPD charges?

Consultation charges in the OPD (for any Doctor) are:

GENERAL CLINIC - Rs. 100/-

SPECIAL CLINIC - Rs. 300/- to Rs. 700/-

 CONTACT
Email : info@desunhospital.com
Or Call : (033) 71-222-000 (Mon - Sat, 10am - 6pm)
IMPORTANT CONTACTS
  • Emergency Admission
    90 5171 5171

  • Ambulance Service
    9674 083683
    83340 31345

  • Surgery Package Query
    9674 083683
    83340 31345

  • Doctor's Appointment
    99039 22444
    91633 22074

  • Health Check Up and Other Queries
    033 -71 222-000

  • Your Feedback
    gr@desunhospital.com

Quick Contact

Attach your Reports
Want to find something ? Find here