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OUR SERVICES

360 degree latest medical care services

ambulance

Service available Anywhere, Anytime, even at midnight...

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Specialist Doctors

Specialist Doctors Even at midnight

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Quality

NABH Accredited for consecutively 2 years...

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SUCCESS STORIES

His Happy Days at DESUN
 

“Due to my health problems I had to be admitted in ICUs many times. I had been to 4-5 ICUs of different countries in the past including two of them in Los Angeles and Delhi. But nowhere I got such personalized service. Here I felt like home.” When asked to him that what according to him is special about Desun? Rodrigues commented, “Here doctors, nurses and staff anticipate the needs. I didn’t have to ask for anything. Before I could say it was ready. My past experience of hospital was very mechanical but Desun changed my view.”
- Rudolf Rodrigues, 82, admitted for ‘control less-ness in the left part of the body

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FREQUENTLY ASKED QUESTIONS FOR CORPORATE TPA PATIENTS

Common queries regarding Corporate TPA
What is TPA ?
Third Party Administrator or TPA is a service given to a Mediclaim policyholder by providing Cashless Facility (depending on the case) for hospitalisations that come under the scope of his/ her Mediclaim Policy.
Do I have to bear any expenses or full coverage is there ?
Certain expenses are not covered in the insurance. However the exclusion list is not exhaustive. There may be other exclusions specific to that particular treatment/ procedure. Get in touch with the DESUN TPA Helpdesk Room No. 17 A, 1st Floor for further information. Some of the items not covered are mentioned below:
  • Administrative Expenses : Admission charges, Registration charges, Medico-legal charges, Attendant stay charges, Relative stay charges, Additional stay...
  • Consumable Expenses : Antiseptic, Disinfectant solutions, Soap, Powder(talc), Oil, Cream, Sanitary pads...
  • Service Expenses : Private Nurse charges...
  • Appliance Expenses : Water bed, Air cushion, Glucometer...
  • Miscellaneous Expenses: Ambulance Charges, Laundry Charges...
Is there any Cap on room rent/type for the hospitalisation?
Your bed entitlement will be as per your policy. You can opt for a room in higher category subject to bearing the additional expenses. For example: If a patient opts for higher category bed then any differential in expenses like doctor fees, investigation charges, procedure charges etc arising due to a more expensive room will be borne by the patient.
What are the bed charges in DESUN?
BED TYPE CHARGES
General Bed 1150
Executive Bed 1875
Double Room 3585
Single Room 5475
Suite 7950
ICU 3990
HDU 1965
ICU (Isolation) 5880
HDU (Isolation) 4980
Will the Specialist Doctors treat my patient?
Yes the Specialist Doctors will treat your patient. At DESUN Specialist Doctors attend a patient immediately on Emergency admissions like Heart Attack, Brain stroke, Burns, Accidents etc.
What is the procedure of Cashless admission?
Incase of Planned Surgery Cases:
  • Go to the TPA helpdesk Room No. 17 A in the first floor two days prior for a pre-authorisation.
  • Bring the documents like - Corporate Employee card, TPA card of the patient, Patient’s Identity Card like Voter’s ID card, Aadhar Card, Pan Card, Driving Licence, Doctor’s prescription, and relevant supporting reports.
  • Hospital will send the requisition to your TPA.
  • Once the approval comes from your TPA you will be informed and you can get admitted for the surgery.
Incase of Emergency Admission:
  • If you don’t have the documents mentioned above with you at the time of admission then you have to submit the documents within 24 hours of your admission at Room No. 17 A, 1st Floor.
Which Documents I have to bring at the time of hospitalisation?
Non Medical:
  • Corporate Employee Identity Card of the employee
  • Mediclaim Card of the patient
  • Photo Identity Proof of the patient (Voter Card, Aadhar Card, PAN Card, Driving license...)
Medical:
  • Previous Medical Documents (if any)
  • Doctor’s Prescription
Is my TPA empanelled with DESUN?
Click the link below:
For Institutions & insurance tie ups
http://desunhospital.com/institution-insurance-tie-ups.php

For list of corporate tie ups
http://desunhospital.com/list-of-desun-hospital-corporate-tie-ups.php